Welcome to BFF therapy Occupational Therapy

Effective Date: 8/2/25

Welcome to Best Foot Forward Therapy. We provide private pediatric occupational therapy services for children from birth to 18 years of age. Your privacy and your child’s privacy are very important to us. This Privacy Policy explains how we collect, use, and protect personal and health information, including how we comply with the Health Insurance Portability and Accountability Act (HIPAA).

Best Foot Forward is a private occupational therapy practice that works directly with families to support children’s development and well-being. Our services are confidential and designed to meet the individual needs of each child and family.

We may collect the following information from you:

• Parent or guardian’s name
   
• Contact information (email, phone, address)
   
• Emergency contact information
   

• Child’s name and date of birth
   
• Medical and developmental history
   
• Diagnostic or referral information
   
• Insurance information (if applicable)
   

• Therapy evaluations
   
• Session notes and progress reports
   
• Treatment plans and goals
   

• IP address and browser information (via cookies or analytics)
   
• Pages visited on our site
   

As a healthcare provider, we are considered a Covered Entity under the Health Insurance Portability and Accountability Act (HIPAA). This means we are legally required to:

• Maintain the privacy and security of your child’s protected health information (PHI)
   
• Provide you with a Notice of Privacy Practices (separate from this website policy)
   
• Use and disclose PHI only as permitted under HIPAA (e.g., for treatment, payment, and healthcare operations)
   

We may disclose PHI:

• To coordinate care with other providers (with your written authorization)
   
• As required by law (e.g., child abuse reporting)
   
• For billing or insurance purposes (if applicable)
   

We do not sell or use PHI for marketing without your explicit written authorization.

We may use your and your child’s information to:

• Respond to inquiries or schedule appointments
   
• Provide occupational therapy evaluations and treatment
   
• Maintain legal and clinical records
   
• Send appointment reminders or relevant updates
   
• Improve our services or website
   
• Comply with legal or licensing requirements
   

As a parent or guardian, you have the right to:

• Access your child’s health records
   
• Request corrections to the records
   
• Request an accounting of disclosures
   
• Request restrictions on how we use or share PHI
   
• Request communications by alternate means (e.g., private phone number)
   
• File a complaint if you believe your privacy rights have been violated
   

To exercise any of these rights, please contact us in writing at the address or email below.

We take reasonable administrative, technical, and physical precautions to protect all information you share with us, including PHI. This includes:

• Secure electronic health record (EHR) systems (if used)
   
• Password-protected devices
   
• HIPAA-compliant email or file-sharing (when applicable)
   
• Staff training on confidentiality and privacy
   

Please note that no system can guarantee 100% security, especially when data is transmitted over the internet.

We only collect information from children through communication with their parent or legal guardian. We do not collect personal information from minors directly through this website. All data is managed in accordance with HIPAA and other applicable privacy laws.

Our website may contain links to external websites or use third-party tools for scheduling, forms, or analytics. We are not responsible for the privacy practices of those third parties. We only use HIPAA-compliant vendors for healthcare-related services.

We may update this Privacy Policy periodically. All changes will be posted on this page with a revised effective date. We encourage you to review this policy regularly.

If you have questions about this Privacy Policy, your rights under HIPAA, or how we manage your child’s information, please contact:

Meredith Judge
Best Foot Forward Therapy
Email: bestfootforwardtherapy@gmail.com

If you believe your rights have been violated, you may also file a complaint with the U.S. Department of Health and Human Services (HHS) at https://www.hhs.gov/hipaa/filing-a-complaint/ — no retaliation will occur for filing a complaint.